FAQ
SHIPPING
Metro Manila:
Flat rate is PHP 50 | Delivery in 2-4 business days
FREE SHIPPING FOR ABOVE P2,499
Same-day delivery subject to availability via Lalamove/Grab
Pick ups available Mondays and Thursdays
Outside Metro Manila:
Flat rate is PHP 150 | Delivery in 5-7 business days
We're working on making our products available for International Shipping. Subscribe to our emails and follow us on instagram to stay updated!
PAYMENTS
We accept bank or online transfers from BDO or Gcash. Details will appear at checkout.
After you have paid, please email proof of payment/deposit slip to rellaessentialsph@gmail.com or DM us on instagram @rella_essentials
PACKAGING
All packing material that comes to us gets reused in the packages we send out. That means we may use recycled paper bags for carrying the items when delivering via Lalamove or we may also reuse plastic bubble wrap for shipping out provincial deliveries. In that way, we extend the life of the items by reusing them.
Most of the shipping supplies we purchase are post-consumer cardboard, recycled material, or recyclable.
CANDLES
Our candle is made of 100% Soy wax. A safe and natural alternative to petroleum-based paraffin wax. Each candle may have its own look and texture as they are individually poured by hand. Please give your candle at least a day or two to properly settle once it arrives and practice proper Candle Care when in using.